• When someone suddenly ignores you.

    One of the most difficult times to get a result that you want is when someone you know well and want to work with, ignores you. You get no response to an email. No reply to a text. No returned phone call. Many people including me, have felt frustration, anger...

  • Old school blood and guts org change does not work anymore

    I started helping organizations change their culture strategically i\nn the mid-1990s. I recently pulled out a handbook from that era written by Price Pritchett and Ron Pound, a leading Dallas based consulting firm at the time. This 1993 handbook was called “High Velocity Culture Change.” Here are some quotes that...

  • Windows trumps Apple laptops – gasp!

    I just spent a lot of time assessing laptops and tablets. My PC laptop is five years old and chugging a bit, especially in presentations. I’m a Solo driver on this one – doing my own homework without involving others. First question was Apple vs Windows. I tried an i-Mac...

  • Hey Mr. CEO, what’s your culture strategy?

    If culture eats strategy for breakfast, as Peter Drucker suggests, then it only makes sense to have a culture strategy. After all, what good is a brilliant plan that moves like molasses when it hits middle and lower levels in the organization? Not only does it spell business shortfalls, it...

  • Org Culture fiercely resists change

    “Culture eats strategy for breakfast,” quoth the famed management guru, Peter Drucker. Indeed, many a leader has laid out brilliant strategic plans, only to see them wash up on the rocky shores of an org culture that stubbornly would not embrace those plans. A recent example of this has emerged...